Privacy Policy

Last Updated: July 13, 2026

1. Introduction

PT BUMI TJIKOLE CAPITAL ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our consultancy services, including UAE visa assistance, Emirates ID facilitation, and mortgage support.

2. Data we collect

To provide professional consultancy and document preparation services, we may collect the following categories of personal information:

Identity Data: Full name, gender, date of birth, nationality, and photograph.
Contact Data: Email address, phone number, and residential address.
Government Identifiers: Passport numbers, visa copies, Emirates ID details, and other official identification documents.
Financial Data: Bank statements, proof of income, and other financial records (required specifically for mortgage facilitation services).
Technical Data: IP address, browser type, and usage patterns collected via cookies.

3. How we use your data

We process your information strictly for the following purposes:

Service Delivery: To prepare, review, and facilitate the submission of your documents to relevant authorities.
Communication: To provide updates on your application status and respond to your inquiries.
Legal Compliance: To comply with applicable laws in Indonesia and the jurisdictions in which we operate.
Service Improvement: To analyze website usage and enhance our consultancy offerings.

4. Legal basis for processing

We process your data based on:

Contractual Necessity: To fulfill the services you have requested from us.
Consent: Where you have explicitly provided permission (e.g., uploading sensitive documents).
Legal Obligation: To meet regulatory requirements.

5. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Governmental & Regulatory Authorities: Sharing necessary documentation with UAE authorities (e.g., ICP) to facilitate your visa or ID applications.
Financial Institutions: Sharing financial data with banks or lenders for mortgage facilitation.
Professional Advisors: Sharing with legal or tax professionals if required for your case.
Legal Requirement: If required by law or to protect our legal rights.

6. Data security

We implement rigorous technical and organizational measures to prevent your personal data from being accidentally lost, used, altered, or accessed in an unauthorized way. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your rights

Depending on your location, you may have the following rights regarding your data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request erasure of your data (subject to legal obligations).
The right to withdraw consent at any time.

9. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

PT BUMI TJIKOLE CAPITAL

Email: info@bumitjikolecapital.com

Address: Jl. Sejahtera No. 99, Dayeuhluhur Warudoyong, Sukabumi — West Java, Indonesia